Web Experience Refresh

ClientRegional Transportation Agency

The current agency websites use disparate legacy technologies that do not support frequent change. A modern Web Experience platform is deployed to improve visibility of the corporate brand and satisfy customer demand for interaction through multiple digital channels.

Case Study Overview

Initial State

Several legacy websites are the only systems that enable agency online presence. These technologies follow outdated practices for authoring and publishing web content.


Target State

As part of the Web Experience Refresh initiative, a unified Web Content Management (WCM) solution is implemented. It provides efficient workflows to manage content through the entire lifecycle, and enables data feeds from existing systems and cloud services through an API layer to the web presentation tier. The solution runs on Java application cluster that ensures reliability and scalability of web presence.

The new WCM platform enables website visitors to interact via social media channels, in order to deliver personalized information in convenient way.

Transport case study