Data Quality Improvement
ClientRegional Transportation Agency
Critical business data in multiple functional domains is often inconsistent and incomplete. Agency-wide strategic directions are defined for managing and sharing master data, as well as improving the overall quality of information maintained by various business units.
Case Study Overview
Initial State
Different business units and domain-specific applications use inconsistent representations of contract, project, schedule, vendor, customer and other business entities.
Target State
Strategic directions for establishing a Master Data Management (MDM) discipline are defined, where enterprise-wide information artifacts are managed separately and made available to various transaction and analytical processing systems.
The new MDM domain allows to address issues related to data quality, as well as establish a data governance process that monitors ownership, security and usability of business-critical information. Consistent, well-defined metadata ensures that data quality is maintained regardless of the business domain, data source and storage type.
