Enterprise Single Sign-on
ClientFinancial Services Agency
The current single sign-on platform is servicing core business systems deployed on premise. The solution is extended to support identity federation and application access across new cloud environments and business partner communities.
Case Study Overview
Initial State
The existing Financial Management applications are enrolled in a single sign-on solution, which includes a multi-tier deployment architecture comprised of load balancers, web servers, applications servers, and Identity and Access Management (IAM) platform. A new Customer Service cloud application has its own security layer but needs to become an equal participant of the Enterprise Single Sign-on ecosystem.
Target State
The design of the load balancer and the IAM platform is augmented to trust the security context presented by the cloud authentication service, and exchange it for SAML security token widely accepted internally within the corporate IT infrastructure.
As a result, government employees and financial advisors can login to the cloud security service and once authenticated, seamlessly use both the Service Cloud and the internal Financial Management application suite using role-based access.
